Advanced Access Appointments System

We have introduced a new appointments system to enable us to offer everyone an appointments within 48 hours. Most of these appointments will be available the same day.

You can pre book an early morning or early afternoon appointment up to one month in advance. It is one appointment per patient.

For review appointment  the patient is given a slip by the doctor and the patient can pre book any review appointment.

We will endeavour to give you an appointment with the doctor of your choice but if that doctors appointments are already full you will be offered an appointment with another doctor.

Urgent Appointments

URGENT medical problems will be dealt with without delay. These appointments will be with whichever doctor is available. Please inform the receptionist of the urgency of the problem and she will communicate this to the doctor.

Telephone Advice

If you require URGENT advice you may speak to the nurse practitioner or on-call doctor by telephoning before 10:30am.

For matters other than urgent advice, please make an appointment to see the doctor.

All requests to speak to a doctor are passed to the nurse practitioner or on-call doctor initially.

Home Visits

If possible please try to telephone reception before 10:30 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.