The Practice Manager is in charge of administration and organisation of the practice. We are committed to providing a high quality service and any observations, comments or suggestions about the practice would be welcome.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. A leaflet detailing the complaints procedure is available from reception. Alternatively you may contact Mrs B. Convery, Clinical Governance Adviser, at Middlesbrough Primary Care Trust (01642 352370)
Our Freedom for Information Act publication scheme is available by contacting the Practice Manager.
- Colette Shipley C.M.S., D.M.S., Dip. in Primary Health Care Management
Borough Road, Middlesbrough TS4 2EJ Tele: 01642 247029/247401 Fax : 01642 223803
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